Raleigh - Durham - Chapel Hill - Cary/ApexCarrboro   Hours At All Locations: Mo-Sa 10-7, Su 12-5  Dedicated Parking At All Locations


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What Type of Service Comes With My New Bike Purchase?

At The Bicycle Chain and The Clean Machine, our emphasis is on providing the customer with the best experience possible when purchasing a new bicycle.  We have stringent quality standards in place during the assembly and delivery processes, but our efforts don't end there.  When you walk out of our store we want you to feel confident that our stores will continue to offer you the best service available for as long as you own your bicycle.

To make sure this happens, all bicycles purchased from The Bicycle Chain and The Clean Machine come with the following new bicycle service package:

.  Lifetime Free Service - Any bicycle purchased from any of our five stores is eligible for free lifetime service.  This service includes the following: 

  • Adjust handlebar, stem, seat, and quick releases.
  • Lubricate and wipe down chain and gears.
  • Basic gear and brake adjustments.
  • Wipe down frame and fork.
  • Adjust tires to recommended air pressure.
  • We will advise you of any areas of concern.
        2.  Lifetime Discounted Service - As a customer of The Bicycle Chain or The Clean Machine, you are entitled to discounted services packages at any of our five locations for as long as you own your bicycle!  See our service package pricing for more details.

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